COVID-19

Read our latest update

Tempus FM

COVID-19 Support

Tempus hope everyone stays safe and well at this very difficult time.

Our service remains robust as we continue to work side by side with our clients, to assist in any way we can.

Some clients have requested deep cleaning and sanitising (fogging) of their business premises whether it’s offices, gyms, sports halls, restaurants and bars etc.

We would be pleased to discuss your requirement for this service, so please call 01702 548 950, 24 hours a day for more information.

Find out more
Call us on 01702 548 950

“Fogging” ensures contaminated spaces are sterilised and ready to use within approximately 2 hours of work commencing. This is achieved by transforming a disinfectant liquid into a dry fog upon spraying, ensuring maximum coverage of an area and its contents. This service kills 99.99% of harmful bacteria, viruses, mould and fungi.

We have supplies of alcohol hand sanitiser, hand wipes, surface wipes and N95 Masks, but, availability and pricing is constantly changing so please let us know your requirements and we will endeavour to help.

Additionally, all services are available so to find out more click here.

16 Mar '20

Hand Santiser

We are currently selling 500ml and 5litre bottles of 60% alcohol hand sanitiser, with delivery in 5-7 days.

Please call 01702 548 950 or contact georgeb@tempusfm.co.uk for more information and pricing.

16 Mar '20

REFCOM - Industry Advice

We’ve received a number of calls from clients asking if their air conditioning systems are safe to use with the current Coronavirus COVID-19 alert in the UK.

REFCOM, the UK’s leading F-GAS Register who provide BESA accredited training and industry advice to thousands of UK F-Gas engineers, have produced this guidance (https://www.refcom.org.uk/blog...) to help allay fears and put the record straight with regard to misinformation that some newspapers have been spreading in recent days.

We will keep referring to their website to see if there have been any updates as the situation is still fluid and prone to change on a daily basis.

If you have any queries or questions, or if you’d like to arrange any extra services then please do get in touch by contacting the Helpdesk on 01702 548 950 or email helpdesk@tempusfm.co.uk.

19 Mar '20

BUSINESS AS USUAL (COVID-19 UPDATE)

As the situation continues to develop, I would like to take this opportunity to reassure you, our valued customers, that Tempus is operating as normal and will continue to support you through these difficult and uncertain times. Our customers are one of our greatest assets, and Tempus will ensure security for you by maintaining our service.

We are taking a number of important actions to protect our Team, our customers and the public during the Covid-19 pandemic. I can assure you that our health and safety systems are robust enough to mitigate the risks associated with the Covid-19 outbreak.

We’ve continued to review and adapt to the situation to ensure that we are here when you need us most. We’ve created a dedicated web page where we will continue to issue updates, useful information and provide the reassurance you need.

1. Business as Usual

- We continue to operate as normal 24/7 and have so far had ZERO suspected cases of Coronavirus in the business.

- We continue to follow all guidance and advice issues by HM Government and Public Health England.

- Our Head Office is open and we’re implemented our working from home policy, with 70% of the team working in the office and 30% at home. There is a proactive step to ensure continuity of service - no matter what.

- Our supply chain is robust and we’re in constant communication with our suppliers. Our model is flexible and can be adapted, so we continue to service all areas of the UK.

2. Operational Changes

- As a preventative measure we will no longer be handing over paperwork or digital devices for signatures. This is being put in place to protect our engineers and customers, and to reduce the opportunity for the virus to spread.

- Hand sanitiser and gel is being used by all mobile engineers and office staff.

- We will not be accepting visitors to our offices and have adopted a policy of non-contact greetings.

3. Additional Support

We’re able to offer a range of specialist services to ensure your sites are supported

- Cleaning – everyday cleans, deep cleans and Covid-19 cleans, disinfection of whole areas by neutral cleansing, then cleaning with Biocidal agent then fogging to provide a protective coating

- Air supply and extract cleaning

- Biocidal fogging

- Filter changes - kitchens, extract systems

- Manned guarding and patrols for empty properties

- Vacant property inspections - checking properties are safe, secure, no leaks;

- Boarding up;

- Pest Control;

- Consumables – hand sanitiser, hand wipes, surface wipes and masks.

Please check
https://tempusfm.co.uk/support/covid-19
for daily updates and information. If you have any questions or would like to arrange additional servicing then please contact our Team:

helpdesk@tempusfm.co.uk

01702 548 950

Take care and please stay safe.

20 Mar '20

AIR CONDITIONING CLEANING AND DISINFECTION

In light of the current situation here at Tempus we are offering a full clean, disinfect and sanitation of your indoor air conditioning units.

In this extra service we will clean your unit, sanitise your filters, and disinfect the evaporator coil. This will help maintain a healthy environment and peace of mind for you and your staff.

We feel now would be the ideal time to complete this service with your staff levels at a minimum. It will minimise the impact on your workforce and the service can be provided out of hours if required.

If you have any questions or would like book in a service visit, please call 01702 548 950 or email helpdesk@tempusfm.co.uk

23 Mar '20

IMPORTANCE OF CONTINUED WATER HYGIENE MANAGEMENT

Following a number of site closures due to the recent COVID-19 outbreak, it is important that we highlight an increased risk of Legionella/Bacteria within water systems.

There is a danger that half empty buildings subject to much reduced water consumption will encourage the proliferation of microbiological infestation, including the legionella bacteria.

The below Covid-19 update emphasises the critical nature of the water hygiene services provided for clients and the potential increase in their exposure to legionella bacteria if their buildings are not being used as much due to employees working from home

Our control services do fall into this essential and critical category, preventing illness and death from legionella and a range of water-borne diseases. They are underpinned by legislation and requirements placed on a Responsible Person within our customers.

These requirements - the Health and Safety at Work Act 1974 and other relevant documents – are still in place and have not been reduced and as such our collective responsibility to work to these is still required. Access to your site is still necessary for these obligations to be met to keep your people and customers safe from exposure to Legionella.

Continued access to your site will enable Tempus to support you in adherence to legislation, and enable our joint responsibilities and Duty of Care to be fully fulfilled through adherence to the programme of planned preventative maintenance as detailed in our contract.

During the current move to self-isolation, home working and reduced building occupancy, the following are critical in you continuing to ensure the prevention of a Legionella outbreak:

- It is essential to continue the current water hygiene regime and perhaps even enhance the regime to offset a reduced water throughout and to minimise additional challenges over spring and summer.

- With a decrease in people attending sites, building water systems may not be being used as much, therefore creating stagnation and potential including an increased risk in Legionnaires Disease. Identification and flushing of low use outlets and systems becomes more important at this time and the site risk assessment may need to be reviewed.

- With warmer weather on the way, cases of Legionella rise especially with water systems being used less frequently.

- Our work is often completed in areas not frequented by the main building occupants - plant rooms, loft spaces etc. This reduces risk of cross contamination

- We are happy to work with you to arrange alternate access away from building occupants

To help our clients facilitate their compliance, where we are advised that we cannot gain access to a site, we will be asking if access to communal or areas of the building not affected/isolated is possible. If this is the case, we will ask to carry on the visit as normal but noting that specific tasks/locations cannot be completed/accessed noting the reason why. Any sampling locations will be adjusted to the available areas of the building. This will complete our contractual obligation for this visit.

Where we cannot agree entry onto a site for a scheduled daily/weekly/monthly visit, we offer to make our engineer available on the phone at a mutually convenient time to provide water safety advice. This will be logged, and the task completed we will consider this to be the fulfilment of our contractual obligation for this visit/task.

We would recommend that water hygiene visits are completed at all sites to ensure compliance during this trying time. In addition, we would recommend water hygiene visits are completed on the reopening of any premises to ensure safety for all.

We would like to reassure you that know we are here to help and are flexible in these uncertain times. Please contact our Helpdesk Team on

01702 548 950 or email helpdesk@tempusfm.co.uk to discuss how we can keep you, your people and customers safe.

24 Mar '20

CONTINUED SERVICE UPDATE

Last night’s announcement was unprecedented but we understand that these measures are necessary. Therefore, to ensure we’re doing our part, at close of business today we will temporarily be closing our Essex and London offices. We do this with a heavy heart, but we know it is the right thing to do as we’re conscious of our responsibility as employers and members of the community – we all need to stay safe.

However, I’m pleased to confirm that it still remains business as usual for Tempus and we’re here to support you. We’ve had ZERO suspected cases of the virus and our supply chain is robust and unaffected. As for our service, this remains at our usual high standard, we have a fantastic team using excellent technology.

We’re able to provide 24/7 support for all issues in the same way we always do. A full list of our services can be found here https://www.tempusfm.co.uk/facilities-management

Callouts can be raised through helpdesk@tempusfm.co.uk or phoning our 24/7 Helpdesk number 01702 548 950.

Any Tempus engineers attending site do so in accordance with government guidelines fully aware of their responsibility to minimise risk to themselves and others whilst getting the necessary job done.

I can assure you there will be no interruption to our services. They’ll continue to be delivered by the same team members you’re used to dealing with.

We’re here to support you and the Team 24/7 so please contact us with any callouts, maintenance or specialist services you may need.

Please stay indoors, take care and be safe.

26 Mar '20

OCCUPIED AND VACANT BUILDING SERVICES (COVID-19)

We are currently providing the following services to ensure cleanliness and safety of all properties, both occupied and vacant.

  • Cleaning – everyday cleans, deep cleans and Covid-19 cleans, disinfection of whole areas by neutral cleansing, then cleaning with Biocidal agent then fogging to provide a protective coating
  • Air supply and extract cleaning
  • Biocidal fogging
  • Filter changes - kitchens, extract systems
  • Manned guarding and patrols for empty properties
  • Vacant property inspections - checking properties are safe, secure, no leaks;
  • Boarding up;
  • Pest Control;
  • Consumables.


We would like to reassure you that know we are here to help and are flexible in these uncertain times.

Please contact our Helpdesk Team on 01702 548 950 or email helpdesk@tempusfm.co.uk to discuss how we can keep you, your people and customers safe.

27 Mar '20

We hope you are all well and remaining safe.

Please follow government guidelines for the benefit of everyone and we wish you a healthy and safe weekend.

If you have any questions or would like book in a service visit over the weekend, please call 01702 548 950 or email helpdesk@tempusfm.co.uk